Billing & Financial Assistance
New Business Office Location in Elizabethtown
The billing, financial services, and medical records offices for the main campus in Elizabethtown have moved to 8 Williams Street in Elizabethtown, New York.
Patient account representatives are available to assist with in-person bill pay and financial assistance inquiries at the new location Monday through Friday from 7:30 am to 4:00 pm. Requests for medical records can also be made in person by completing a records request form.
For more information, please call (518) 873-3150.
Online Bill Pay SystemPay My Bill
Helping Hands Financial Support
If payment of your medical bills creates a financial hardship for you, you may be eligible for financial assistance through Elizabethtown Community Hospital's Patient Assistance Program.
- Financial Assistance Application
- 2020 Financial Assistance Summary
- Medical Group Participation Grid
- Financial Assistance Policy
- Out-Of-Network Law
- UVM Health Network Credit & Collections Policy
No one will be denied medically necessary services. Financial assistance is available based on family size and income. Uninsured patients may be eligible for a discount. For further information please contact the Financial Counselor at (518) 873-3139.
A new federal price transparency regulation requires U.S. hospitals to publish data on all of the charges for services we provide. Visit our price transparency web page .
UVM Health Network, MVP Joined Forces to Offer Medicare Advantage Program
The UVM Health Network and MVP Health Care have partnered to co-create an innovative Medicare Advantage plan shaped by Network physicians to better meet the needs of older adults in Vermont and northern New York. The plan is expected to begin on January 1, 2022. For more information, click here.