Patient Civil Rights
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Discrimination is Against the Law
UVM-HN-Elizabethtown Community Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. UVM-HN-Elizabethtown Community Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
UVM-HN-Elizabethtown Community Hospital:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, call 1-855-886-2901
If you believe that UVM-HN-Elizabethtown Community Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Joy Armstrong - Civil Rights Coordinator
75 Park Street
Elizabethtown, NY 12901
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Joy Armstrong is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building,
Washington, DC 20201
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.