Patient Civil Rights

Discrimination is Against the Law

UVM-HN-Elizabethtown Community Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. UVM-HN-Elizabethtown Community Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

UVM-HN-Elizabethtown Community Hospital:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, call 1-855-886-2901

If you believe that UVM-HN-Elizabethtown Community Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Joy Armstrong - Civil Rights Coordinator
75 Park Street
Elizabethtown, NY 12901
Phone: 518-873-3139
Fax: 518-873-3097
jarmstrong@ech.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Joy Armstrong is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building,
Washington, DC 20201
1–800–368–1019, 800–537–7697(TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.