COVID-19 Information and Updates
Please remember to stay at home and contact your doctor by phone if you have COVID-19 symptoms - fever, cough, and/or shortness of breath.
Coronavirus: What you need to know
Get the latest hospital updates, including visitation policies, in response to the Coronavirus. Learn More
Questions on COVID-19? Call us.
If you are experiencing fever, cough, or shortness of breath, please call your provider. If you do not have a provider, our health centers can offer next-day appointments. If your provider determines you need testing, please be sure to call the facility ahead of time to alert them to your arrival.
How We’re Helping to Protect You and Others
- Visitor Restrictions: To protect the health and safety of our patients and families, our staff and our community, we have temporarily changed our Visitor Policy. As always, patients are welcome and encouraged to seek necessary care. Visitors are limited at this time and until further notice.
- Entrance Screening: If you need to enter the hospital or our health centers, we’ll take your temperature and ask you a few questions. If you have respiratory complaints or a fever, you’ll be routed safely to care in a dedicated area.
- Masking: For everyone’s protection, masks are required for all patients, visitor, and staff members at our hospital or facilities. One will be provided to you if you do not have your own. Please make sure you wear it properly, covering your nose and mouth fully, for the duration of your visit. If you have concerns about your mask or wearing one, please speak with a staff member.
- Hand Sanitizer: When you arrive, during your time with us, and after your appointment, please use the available hand sanitizer. You may be asked to clean your hands during your healthcare experience. When you get home, wash your hands, wipe down your phone, laptop or tablet and earpieces. Then wash your hands again for a minimum of 20 seconds with soap and warm water.
- Physical Distancing: We’ve made changes to our waiting rooms and seating areas to support safe physical distancing of at least 6 feet. In some cases, waiting rooms may not be utilized. Instead, you will be brought directly to an exam room to see your provider.
- Cleaning and Sanitizing: Maintaining a clean environment is always important in medical facilities, especially now. We are following strict cleaning guidelines and use UV air purifiers for our inpatient unit and emergency department. We have always cleaned exam rooms in between patients and are taking extra precautions by cleaning common areas such as check-in desks, waiting rooms, door knobs, faucets and other high-touch surfaces multiple times a day. To support safety measures, we have temporarily removed magazines and newspapers from our waiting rooms.
Our six health centers across Essex County are open and offer in-person and telehealth appointments. New patients are welcome and next-day appointments are available. Learn more about telehealth at Elizabethtown Community Hospital and our health center locations and providers, or call (518) 873-6896 for more information.
Now more than ever, your flu shot matters. Ask your provider for the flu vaccine at your next visit.
crown point health center food pantry
Open Mondays, Tuesdays, Wednesdays, and Fridays from 9:00 AM to 3:00 PM. For more information, please call (518) 873-3125.
outpatient specialty clinics
Specialty clinics are scheduled at both campuses. Patient notification and scheduling will be coordinated by the specialist’s office.
diabetes support group
Diabetes Group Temporarily Suspended - At this time our diabetes support group, offered the third Tuesday of every month, will not be offered.
Please call our Elizabethtown facility at (518) 873-2408 or our Ticonderoga facility at (518) 585-3810 for more information.
call (518) 873-3134 to schedule
COVID-19 Testing fees
Your financial responsibility for a diagnostic laboratory test at Elizabethtown Community Hospital will depend on your insurance plan. Please contact your insurace provider for more information.
Frequently Asked Questions
What can I expect when I arrive?
There are some things that will be different when you arrive for your appointment.
- Though it is not required, you may check in by phone and wait in your car.
- You will be screened, including having your temperature taken before entering.
- You must wear a mask; and may take one at the door upon entry.
- Waiting room chairs may be removed to reinforce phsyical distancing measures. Please be sure to maintain a safe distance (six feet) from others.
How is ECH working to minimize the potential risk of infection?
Your safety and the safety of our staff is our highest priority. We have taken every precaution to ensure we provide a safe environment for care. All who enter our facilities must wear a mask and are screened for COVID-like symptoms. All staff wear masks, and those working with COVID patients follow the CDC’s PPE guidelines. An enhanced cleaning protocol, recommended by the CDC, and UV air purifiers are also used.
Anyone who presents with symptoms or has concerns about potential exposure is immediately escorted to a dedicated room, away from other patients and staff. Patients with respiratory symptoms, fever, or positive COVID test results are evaluated in rooms equipped with negative air pressure, which eliminates cross contamination from room to room.
The University of Vermont Heath Network - Elizabethtown Community Hospital has limited visitation to its facilities to protect patients and staff.
Please contact our inpatient unit at (518) 873-6377 for the most up-to-date information about visiting hours.
For the most up-to-date information on COVID-19 in Essex County, please visit https://www.co.essex.ny.us/Health/local-covid-19-notices/
Get the facts. Here are links to some helpful resources to keep you informed on the Coronavirus.