COVID-19 Information and Updates

Please remember to stay at home and contact your doctor by phone if you have COVID-19 symptoms - fever, cough, and/or shortness of breath.

Patients with Questions on COVID-19

If you are experiencing fever, cough, or shortness of breath, please call your provider. If you do not have a provider, our health centers can offer next-day appointments.

If your symptoms are mild, you will likely be encouraged to stay home and self-quarantine.

If you provider determines you need testing, please be sure to call the facility ahead of time to alert them to your arrival. Please take precautions to prevent the spread of germs while traveling and ask for a mask upon arrival to our facility.

Due to limitations on testing supplies and capacity, we must continue to adhere to strict guidelines. At this time, testing will be reserved for patients who require hospital care. Responsible use of our resources is essential.

Temporary No Visitor Policy

As per New York State Department of Health guidance, and to protect our patients and staff, the UVM Health Network - Elizabethtown Community Hospital has restricted visitation to its Elizabethtown and Ticonderoga campuses.

Visitors essential to the care of the patient will be screened for symptoms (e,g., cough, shortness of breath, fever) or potential exposure to COVID-19.

Hospital Service Updates

  • eHealth Appointments Available - Call our health centers to schedule routine visits by phone or computer. More information.
  • Ticonderoga Outpatient Laboratory Hours Reduced - Outpatient draws available weekdays 7:00 AM to 4:00 PM and 8:30 AM to 3:00 PM on Saturday. 
  • Outpatient Clinics - Non-urgent, elective surgeries, procedures, diagnostic tests, and visits that can be safely delayed, will be canceled. Notification and scheduling will be coordinated by the specialist’s office.
  • Crown Point, High Peaks Health Center Hours Temporarily Suspended - Regular business hours at the Crown Point and High Peaks Health Centers, and Saturday hours at the Elizabethtown Community Health Center, will be suspended.
  • Physical Therapy - To prevent any potential spread of Coronavirus, patients at greater risk or who can safely complete therapy at home, have been asked to do so. Please call our Elizabethtown facility at (518) 873-2408 or at our Ticonderoga facility at (518) 585-3810 if you have questions or concerns.

How You Can Help

  • Stay Home & Share Your Love. One of the most impactful things we as community members can do to support health care professionals and the hospital is to stay home. And one of the things we can do from home is share our gratitude for frontline staff. Post your thanks using #ThanksHealthHeroes on our Facebook and Twitter pages or email us.
  • N95 Donations - We are grateful for the support of our community and are accepting donations of N95 respirator masks. These are federally regulated masks that are often used by construction and industrial businesses. If you have N95 masks to donate, please email jgibbs@ech.org.
  • Hand-sewn Mask Donations - Please note that the Centers for Disease Control and Prevention (CDC) has determined that fabric masks can only be used as a last resort when other supplies have run out. Please email or call our auxiliary president (518-962-4049) for more information if you are interested in making or donating hand-sewn masks.

Trusted Resources

For the most up-to-date information on COVID-19 in Essex County, please visit https://www.co.essex.ny.us/Health/local-covid-19-notices/

Get the facts.  Here are links to some helpful resources to keep you informed on the Coronavirus.