COVID-19 Information and Updates

Please remember to stay at home and contact your doctor by phone if you have COVID-19 symptoms - fever, cough, and/or shortness of breath.

Patients with Questions on COVID-19

If you are experiencing fever, cough, or shortness of breath, please call your provider. If you do not have a provider, our health centers can offer next-day appointments. If your provider determines you need testing, please be sure to call the facility ahead of time to alert them to your arrival. 

Testing at ECH

By-appointment COVID-19 testing will be available daily from 10:00 AM to 2:00 PM at the UVM Health Network’s Elizabethtown Community Hospital and its Ticonderoga Campus. To schedule an appointment in Elizabethtown, please call (518) 873-3069. To schedule an appointment in Ticonderoga, please call (518) 585-3927. Testing will be prioritized for people with respiratory symptoms or other symptoms suggestive of COVID-19, those with exposure to a suspected or confirmed case, and to those whose return to work depends on a negative test result.

Reopening Updates

Learn about what to expect when you come in for care.

Health Centers

Our six health centers across Essex County are open and offer in-person and telehealth appointments. New patients are welcome and next-day appointments are available. Learn more about telehealth at Elizabethtown Community Hospital and our health center locations and providers, or call (518) 873-6896 for more information.

The Crown Point and High Peaks Health Centers are open Mondays and Thursdays; and will resume a full schedule starting June 8, 2020.  Saturday hours at the Elizabethtown Community Health Center will resume May 23, 2020. The Crown Point Health Center Food Pantry will be open every Tuesday and Thursday from 5:00 to 7:00 PM.

crown point health center food pantry

Open Mondays, Tuesdays, Wednesdays, and Fridays from 9:00 AM to 3:00 PM. For more information, please call (518) 873-3125.

outpatient specialty clinics

Specialty clinics are scheduled for May and June. Notification and scheduling will be coordinated by the specialist’s office. 

What has changed since appointments were delayed?
During the early stages of the coronavirus pandemic, non-urgent appointments were postponed to preserve staff and resources to care for a potential surge of COVID patients. With the number of COVID patients leveling off and well within our capacity to manage, we are able to begin seeing non-COVID patients who require an in-person visits. 

What you can expect when you arrive:

There are some things that will be different when you arrive for your appointment.

  • Our current visitation policy states that you may not bring anyone in the building with you. Exceptions include: one person to provide assistance if medically necessary; one adult can accompany a child.
  • Though it is not required, you may check in by phone and wait in your car.
  • You will be screened, including having your temperature taken before entering.
  • You must wear a mask; and may take one at the door upon entry.
  • Waiting room chairs may be removed to reinforce social distancing measures. Please be sure to maintain a safe distance (six feet) from others.

How are we working to minimize the potential risk of infection?
Your safety and the safety of our staff is our highest priority. We have taken every precaution to ensure we provide a safe environment for care. All who enter our facilities are must wear a mask and are screened for COVID-like symptoms. All staff wear masks, and those working with COVID patients follow the CDC’s PPE guidelines. An enhanced cleaning protocol, recommended by the CDC, is also used.

Anyone who presents with symptoms or has concerns about potential exposure is immediately escorted to a dedicated room, away from other patients and staff. In many of our facilities, potential or confirmed COVID patients are evaluated in rooms equipped with negative air pressure, which eliminates cross contamination from room to room.

Learn more.

Ticonderoga Campus

  • Ticonderoga Outpatient Laboratory Hours Reduced - Outpatient draws available weekdays 7:00 AM to 4:00 PM and 8:30 AM to 3:00 PM on Saturday. 
  • Mobile MRI to return to Ticonderoga May 18, 2020 - MRI will be available on Mondays in Ticonderoga, and Tuesday through Friday in Elizabethtown.
  • Diabetes Group Suspended - At this time our diabetes support group, offered the third Tuesday of every month, will not be offered.
     

Physical Therapy  

To prevent any potential spread of Coronavirus, patients at greater risk or who can safely complete therapy at home, have been asked to do so. Please call our Elizabethtown facility at (518) 873-2408 or at our Ticonderoga facility at (518) 585-3810 if you have questions or concerns.

Temporary No Visitor Policy

As per New York State Department of Health guidance, and to protect our patients and staff, the UVM Health Network - Elizabethtown Community Hospital has restricted visitation to its Elizabethtown and Ticonderoga campuses.

Visitors essential to the care of the patient will be screened for symptoms (e,g., cough, shortness of breath, fever) or potential exposure to COVID-19.

How You Can Help

  • Stay Home & Share Your Love. One of the most impactful things we as community members can do to support health care professionals and the hospital is to stay home. And one of the things we can do from home is share our gratitude for frontline staff. Share appreciation and encouragement online, and on social media using #ThanksHealthHeroes on our Facebook and Twitter pages or email us.
  • N95 Donations - We are grateful for the support of our community and are accepting donations of N95 respirator masks. These are federally regulated masks that are often used by construction and industrial businesses. If you have N95 masks to donate, please email jgibbs@ech.org.
  • Hand-sewn Mask Donations - Please email or call our auxiliary president (518-962-4049) for more information if you are interested in making or donating hand-sewn masks.

Trusted Resources

For the most up-to-date information on COVID-19 in Essex County, please visit https://www.co.essex.ny.us/Health/local-covid-19-notices/

Get the facts.  Here are links to some helpful resources to keep you informed on the Coronavirus.