Non-Discrimination Policy

Discrimination is Against the Law

Elizabethtown Community Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Elizabethtown Community Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Elizabethtown Community Hospital:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, call 1-855-886-2901

Filing a Grievance

If you believe that Elizabethtown Community Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Joy Armstrong - Civil Rights Coordinator
75 Park Street
Elizabethtown, NY 12901
Phone: 518-873-3139
Fax: 518-873-3097
jarmstrong@ech.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Joy Armstrong is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building,
Washington, DC 20201
1–800–368–1019, 800–537–7697(TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.