VISITATION UPDATE: Learn more about our update visitation guidelines.

Visiting Hours

Elizabethtown Community Hospital Visitor/Welcoming Policy

Inpatient Visiting Hours: 11:00 AM - 6:30 PM

Visitation is permitted at this time on a limited basis and following NY State Department of Health (DOH) guidelines. The hospital may adjust visitation policies at any time, based on COVID-19 transmission rates or for other related reasons. 

General visitation guidelines

  • All visitors should enter through the main entrance and are required to undergo a COVID-19 symptom screening and have their temperature taken.
  • Visitors are required to sign in and provide contact information, and wash their hands before heading directly to the patient’s room.
  • All visitors must wear a mask for the duration of their visit.  Please be especially attentive to wearing a snug fitting face covering or mask over your nose and mouth (masks with exhalation valves and gaiters are not permitted), in addition to correctly wearing other personal protective equipment as directed by Hospital staff.  A mask will be provided if you do not have one.

Additional conditions to maintain a safe environment of care for patients, staff, and visitors

  • Hospitalized patients are allowed visitation each day between the hours 11:00 am and 6:30 pm.
  • Patients may have two visitors at a time. In semi private rooms, only two visitors are permitted per room at one time.
  • Visitors are required to wear a procedure mask. Cloth masks are no longer permitted.
  • Visitors with COVID-like symptoms or a fever of 100.0, will not be permitted to enter our facilities.
  • Visitors must follow current New York State guidelines for quarantine & isolation. Those who meet criteria for quarantine due to exposure to COVID-19 will not be permitted to enter our facilities.  Anyone who has been diagnosed with COVID in the past 10 days (and is not seeking care) will not be permitted in our facility.
  • Visitors are asked to limit time in common areas and maintain social distancing.
  • Visitors who do not follow these requirements will be kindly asked to leave due to the safety of your loved one, other patients and staff.

Special considerations for pediatric patients, end of life care patients, and patients with an intellectual, developmental, or cognitive disability are included in the visitor policy. 

In-room visits with patients suspected of having COVID-19 or test positive for COVID-19 will not permitted. We will make every effort to support patient and family interaction by deploying the use of technology.

Emergency department patients may be accompanied by up to two support persons if there is enough space for physical distancing.

Outpatient specialty clinic patients may be accompanied by one to two support persons. If there is not enough room in the specialty clinic area to allow for social distancing, the companion may be asked to wait in the main lobby.

In our Radiology, Physical Therapy (including Cardiopulmonary Rehab) and Chemo/Infusion Departments, due to limitations of department space capacity, visitors may be limited to when it is medically necessary to facilitate care based on the clinical care team judgement.

If you have questions about the temporary changes to our visitor policy, please call our inpatient unit at (518) 873-6377.